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The latest articles on AI and Machine Learning

  • Let’s face it, when you hear the words “technological innovation” the financial services industry is probably not the first sector that leaps to mind. That coveted spot is usually reserved for names like Grab or Google. But in reality, the finance industry is becoming the...

  • Everybody knows that customer engagement and customer experience play crucial roles in determining business outcomes. Despite becoming overused buzzwords, it’s been proven that improving customer engagement metrics—which leads to increased customer retention—has a multiplier impact on the bottomline. In fact, Bain & Company suggests that...

  • It’s a fact – predictive analytics is the only way to make sense of the endless amounts of data that financial institutions have generated. It is what allows you to turn raw bits of information into key insights and actionable solutions and it plays an...

  • The inconvenient truth is, artificial intelligence has become an overused buzzword. As more and more financial companies overhaul their business intelligence tools and embrace predictive analytics, the term AI has been thrown around so haphazardly that some confuse it with Robotic Process Automation (RPA). The...